Policies and Procedures

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Cancellation Policy

Thank you for choosing FKDIGITECH for your digital service needs. We value your business and are committed to providing you with the best possible service. Please take a moment to review our cancellation policy outlined below:

Cancellation Requests:

Cancellation requests must be submitted in writing via email to [email protected]. We do not accept cancellation requests through phone calls or social media platforms.

Cancellation Window:

You are eligible to cancel your digital service within 7 days from the date of purchase or initiation of the service. Requests received after this period will not be eligible for a refund.

Refund Eligibility:

If you cancel your digital service within the specified cancellation window, you may be eligible for a refund. Refunds will be processed within 5-7 working days from the date of your cancellation request. Please note that certain processing fees may apply, and these will be deducted from the refund amount.

Service Usage Deductions:

If you have used the digital service during the cancellation window, the refund amount will be prorated based on the extent of service usage.

Non-Refundable Circumstances:

In some cases, cancellations may not be eligible for a refund, including but not limited to: If the cancellation request is submitted after the specified cancellation window. If the digital service has been substantially consumed or used. If the cancellation request does not adhere to the cancellation policy guidelines.

Modification or Termination by FKDIGITECH:

FKDIGITECH reserves the right to modify, suspend, or terminate the digital service at any time due to unforeseen circumstances, technical issues, or other reasons. In such cases, customers will be notified and offered a prorated refund for the unused portion of the service.

No Show Policy:

If the service requires a scheduled appointment or participation in a specific event, failure to attend or participate without prior notice may result in the forfeiture of any refund.

Contact Us:

For all cancellation requests or inquiries related to our cancellation policy, please contact our customer support team at [email protected] or 919443970118.

By proceeding with the purchase of our digital service, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions of this cancellation policy. Please note that this cancellation policy is subject to change without prior notice. We recommend reviewing this policy regularly for any updates or amendments. Thank you for choosing FKDIGITECH. We appreciate the opportunity to serve you and look forward to providing you with exceptional digital services.